About Us
Contact Us
About Us
Nelsen's Florist Garden Shop proudly serves the Darien, Connecticut area. We are family owned and operated, and are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect.
Let Nielsen's Florist and Garden Shop be your first choice for flowers.
Contact Us
Nielsen's Florist
1405 Post Road
Darien,CT 06820
Additional Information:
Our shop hours are:
8:00 a.m. to 5:00 p.m. Monday through Saturday, and 9:00 a.m. to 5:00 p.m. on Sundays.
To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.
Our shop will always be closed on the following holidays: July 4th, Labor Day, Thanksgiving, Christmas Day, Dec 26th and New Year’s Day.
Contact Information
If you have any questions or need more information, please email us at nielsen@nielsensflorist.com or contact us directly at (203) 655-2541. We're always here to serve you and make your flower-sending experience a pleasure.
Payment Options
We accept the following payment methods:
Visa
MasterCard
Discover/NOVUS
American Express
Specialty Services
We specialize in the following services:
- Large inventory of fresh flowers
- Tropicals
- Plants
- European/dish gardens
- Contemporary and traditional arrangements
- High-style floral arrangements
- Silk arrangements
- Dried floral arrangements
- Weddings
- Funeral designs
- Extensive gift line
- Gourmet and fruit baskets
- Gift baskets
- Greeting cards
- Candles
Returns Policy
Nielsen’s strives to make every customer happy. Should you be dissatisfied with your purchase, our return policy is as follows:
Return of purchases made with a credit or debit card can be accepted with or without a receipt for up to 30 days. Any returns made after 30 days and up to 180 days from the original date of purchase will be given a store credit. Please be aware, cash or check purchases will not be accepted without a receipt.
Exceptions
- Live plants can be returned up to 14 days with a receipt for any reason. However, we will not be able to accept returns for plants that have been out of our care for over 14 days. Store credit will not be given on returns for live plants.
- Our flowers are guaranteed for 7 days. Please contact us within 7 days if you are dissatisfied.
- Sale items. Any discounted items are final sale; returns will not be accepted for any sale items.
- Trees or shrubs purchased and planted by the customer are guaranteed for one year and can be replaced once at half the cost. If we have planted the trees or shrubs for you, we will replace them at no cost to you.
- Outdoor living plants can be returned up to 7 days with a receipt or if it is a credit card purchase. Discretion will be used on all plant returns after 7 days.
- We do not guarantee our pots against frost.
- Container gardens planted by us are not guaranteed for any length of time due to the many variables involved in planting. However, if you choose to use our maintenance program, we will replace any plants as needed at no cost.
- Earrings cannot be returned at any time, for any reason. This is in accordance with state law.
Nielsen’s reserves the right to use our discretion on any returned items.
Areas Served
Our shop serves the following areas in Connecticut: Darien, Stamford, Norwalk and New Canaan. (For same day orders to Stamford, Norwalk or New Canaan, please order by 11:00 a.m.)
We also deliver to the following facilities: Ambassador Funeral Home Inc Baker Funeral Svc Bouton & Reynolds Funeral Home Broad River Homes Carlson Residence Casinelli & Vitti Funeral Home Centennial House Collins Funeral Home Courtland Garden Ctr Courtland Gardens Health Ctr Downer Funeral Home Downer Funeral Home Inc Edgehill-A Senior Community Edward Lawrence Funeral Home Fable Funeral Home Bosak Funeral Home Harboursite Senior Facility Homestead Health Care Ctr Honey Hill Care Ctr Housing Authority Hoyt F Funeral Home Inc Kingsway Apartments-Senior Lacerenza Funeral Home Inc Laura Raymond Homes Leo P Gallagher & Son Funeral Magner Funeral Home Inc Mediplex Home Health Care New Canaan Inn Nicholas F Cognetta Funeral Hm Norwalk Hospital Notre Dame Convalescent Home Queen Of The Clergy Raymond Community Funeral Hm Rehabilitation Center Of SW Ct Smith House Health Care Ctr St Camillus Health Ctr St Joseph's Family Life Ctr Stamford Cross Rd Residences Stamford Hospital Stony Brook Court Sunrise Assisted Living Tully Health Ctr Visiting Nurse/Hspc Cr SW Ct Waveny Care Ctr Westfield Court William & Sally Tandet Ctr
Delivery Policy
A local delivery fee of will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.)
U.S. orders must be received before 12:00 noon in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.
We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.
Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.
We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.
Substitution Policy
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value.
Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.